Terms of Service
Last updated: 1 May 2026.
1. About Lexnesia
Lexnesia (operated by PT Askara Nawasena Sahwahita — full legal entity details on the Contact page) provides software-based regulatory research tools. We are not a law firm. Our outputs are not legal advice.
2. Service nature
Lexnesia produces research-grade answers grounded in retrieved regulatory text and cited to specific clauses. You — the user — remain responsible for legal analysis, interpretation, and any action taken based on Lexnesia output. A licensed Indonesian advocate or professional advisor should review any output before you rely on it for real-world decisions.
3. Account and acceptable use
- One account per individual. No credential sharing.
- You must be 18 or older, or use the service under the supervision of a parent or legal guardian.
- No automated scraping, bulk downloading, or reverse engineering of the service.
- No attempts to circumvent tier limits, security controls, or citation validation.
- No use of the service to harass, defame, or infringe the rights of any person.
- No use of the service to generate or attempt to generate content that would constitute unauthorized practice of law.
4. Service tiers and fees
Free tier includes a monthly query cap and library-time cap. Paid tiers (Silver, Gold, Sub-Account) unlock higher caps and premium AI models. Fees are shown at checkout and billed monthly in advance. Hitting a cap pauses access until the next monthly reset or upgrade.
5. Refunds
Paid subscriptions are refundable within 7 days of first purchase, pro-rated for actual use. After 7 days, no refunds except where required by Indonesian consumer protection law.
6. Intellectual property
- The regulatory text Lexnesia indexes is public-domain Indonesian law — not owned by us.
- The Lexnesia engine, chunking pipeline, embedding index, amendment graph, citation validator, UI, and brand are our exclusive property.
- Your queries and answers remain yours. You grant Lexnesia a license to store and process them solely to provide the service.
7. Confidentiality
Do not include client-identifying information, privileged legal content, personal data of third parties without their consent, or trade secrets in your queries. Lexnesia is not configured for attorney-client privileged communication and cannot guarantee the confidentiality of query content beyond the standard protections in our Privacy Policy.
8. Disclaimer of warranties
The service is provided "as is" and "as available." We make no warranty that answers will be accurate, complete, or fit for any particular purpose. Every answer must be independently verified by the user against the primary source.
9. Limitation of liability
To the maximum extent permitted by Indonesian law, Lexnesia's total liability for any claim arising out of the service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect, consequential, or lost-profits damages. Nothing in these terms limits liability for gross negligence or intentional misconduct.
10. Termination
You may close your account at any time via account settings. We may suspend or terminate accounts that violate these terms, after notice where practical. Upon termination, we retain data for the periods described in the Privacy Policy.
11. Governing law and dispute resolution
These terms are governed by the laws of the Republic of Indonesia. Disputes will be resolved by good-faith negotiation for 30 days, and if unresolved, submitted to the Badan Arbitrase Nasional Indonesia (BANI) under BANI rules, seat in Jakarta.
12. Changes
Material changes will be notified by email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.